Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Energizing the future: SHED project wins 2025 SAB Award
Energizing the future: SHED project wins 2025 SAB Award
The Smart Hydrogen Energy District (SHED) – Hydrogen Generation and Fueling Station won a prestigious 2025 SAB Green Building Award for its excellence in energy innovation and environmental impact. This project is a unique partnership between industry and government to…
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Read more: USB Lighting Renewal starting in late April
USB Lighting Renewal starting in late April
Construction on the University Services Building (USB) Lighting Renewal Project is anticipated to take place from late-April to August 2025. The lighting renewal project will replace outdated luminaires with energy-efficient LED lighting in various areas of USB.
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Read more: UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility
UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility
New home of UBC’s School of Biomedical Engineering will advance health solutions and grow Canada’s biotech sector. As Canada’s first purpose-built facility for biomedical engineering, the new building brings together researchers, students, and industry partners under one roof.