Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Facilities Service Request Dashboard is now live

    UBC Facilities is pleased to share that the Facilities Service Request Dashboard is now live. The Facilities Service Requests Dashboard (CWL and VPN required) is a centralized, interactive tool designed to provide visibility into open service requests submitted through Planon.

    Read more: Facilities Service Request Dashboard is now live
  • Enhancing seismic resilience at UBC

    Since 2012, UBC has invested more than $200 million in seismic upgrades to buildings and infrastructure. Read more on the UBC News website.

    Read more: Enhancing seismic resilience at UBC
  • Morteza Asadi appointed as Custodial Manager – Evenings

    Custodial Services is excited to welcome Morteza Asadi as Custodial Manager – Evenings to complete the leadership structure on this rotation, effective April 14!

    Read more: Morteza Asadi appointed as Custodial Manager – Evenings