Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • Congratulations to Nazreen Cameron, recipient of the 2025 President’s Service Award for Excellence

    The President’s Service Awards for Excellence are presented each year to up to five outstanding staff members. The PSAE acknowledges staff who have made outstanding contributions to UBC, and who excel in their personal achievements. Congratulations to Nazreen Cameron, Building…

    Read more: Congratulations to Nazreen Cameron, recipient of the 2025 President’s Service Award for Excellence
  • Custodial Services leading the way

    Custodial Services has received international recognition through the nomination of Sean Lynch, Director of Custodial Services, for the 2025 ISSA Emerging Leaders award and program.

    Read more: Custodial Services leading the way
  • Join us at the Clog Monster event!

    Every time you flush paper towels, the dreaded Clog Monster grows, creating an increasingly large clog down in the building’s pipe system. Join us September 17 for the campaign kickoff event!

    Read more: Join us at the Clog Monster event!