UBC Facilities Group is responsible for facilities and utilities on the UBC Vancouver campus. The Groups’ six departments—Building Operations, Custodial Services, Customer Services & Informatics, Energy & Water Services, Infrastructure Development, and Municipal Services manage the planning, development, operations and maintenance of areas like buildings, public spaces, landscaping, power, water, and heating on the Vancouver campus.

Get in touch online

Students or Visitors?

Call the Service Centre at 604-822-2173, Tweet @UBCFixMySpace, or email us with the location and issue if you see a space on campus that needs help. Learn more.

Submit a service request online

Faculty or Staff?

Engage your Faculty/Departmental Building Administrator or Submit a service request is the best way to contact us to help fix or improve your workspace. Learn more.

Call into our Service Centre

Emergency? Call 604-822-2173

For emergencies—such as floods, blackouts, or large leaks—call us at 604-822-2173. We’ll work with you and get the right resources onsite. Learn more.