Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Metro Vancouver returns to Stage 1 water restrictions on September 1, 2026
Metro Vancouver returns to Stage 1 water restrictions on September 1, 2026
Stage 1 of Metro Vancouver’s Lawn Watering Regulations are in effect from September 1 to October 15, 2026. Both residential and non-residential watering is only allowed once a week, on a specific day. To find out when you are allowed…
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Read more: Adam Rosenthal steps into new role of Assistant Manager, Municipal Services
Adam Rosenthal steps into new role of Assistant Manager, Municipal Services
We are pleased to announce that Adam Rosenthal has been appointed Assistant Manager, Municipal Services. This is a well-deserved opportunity for Adam, who has built an impressive career at UBC over the past 14 years.
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Read more: Koerner Library floor 2 renovations between August 19 to October 28
Koerner Library floor 2 renovations between August 19 to October 28
Renovation work is underway for floor 2 of the Koerner Library from August 19 to October 28, 2026. Construction noise will be noticeable throughout the building, with some activities causing additional vibration and disruption.