Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Koerner Library floor 2 renovations between August 19 to October 28
Koerner Library floor 2 renovations between August 19 to October 28
Renovation work is underway for floor 2 of the Koerner Library from August 19 to October 28, 2026. Construction noise will be noticeable throughout the building, with some activities causing additional vibration and disruption.
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Read more: UBC is the first university in North America to earn top green-cleaning certification with honours
UBC is the first university in North America to earn top green-cleaning certification with honours
UBC Facilities’ Custodial Services has earned the ISSA CIMS (Cleaning Industry Management Standard) Green Building + Sustainability certification with Honours certification.
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Read more: Construction underway on new location for UBC Learning Exchange
Construction underway on new location for UBC Learning Exchange
UBC has partnered on a new purpose-built home for the UBC Learning Exchange within a mixed-use, non-market housing development. Targeted for completion in 2029, the accessible building will enhance Learning Exchange programs.