Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Giving new purpose to the basin at the Indian Residential School History and Dialogue Centre
Giving new purpose to the basin at the Indian Residential School History and Dialogue Centre
What was once a difficult-to-maintain reflective pool, filled with potable water or often left empty, has been thoughtfully transformed with beach pebbles to create a more intentional, natural-looking space. Kudos to Dean Gregory (Landscape Architect, Municipal Services) for leading the…
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Read more: Metro Vancouver water quality update
Metro Vancouver water quality update
Metro Vancouver has advised that recent heavy rainfall may result in increased turbidity (temporary cloudiness) in some parts of the regional drinking water system. Our water supply primarily comes from the Capilano and Seymour watersheds, which are less affected by…
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Read more: Facilities staff selected for UBC Venture Founders Fall 2026 cohort
Facilities staff selected for UBC Venture Founders Fall 2026 cohort
Bryan Archibald and Gilberto Andrade have been selected to join the UBC Venture Founders Fall 2026 Cohort, a competitive program which supports researchers and staff in advancing UBC developed intellectual property with commercial potential.