Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Metro Vancouver water quality update
Metro Vancouver water quality update
Metro Vancouver has advised that recent heavy rainfall may result in increased turbidity (temporary cloudiness) in some parts of the regional drinking water system. Our water supply primarily comes from the Capilano and Seymour watersheds, which are less affected by…
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Read more: Facilities staff selected for UBC Venture Founders Fall 2026 cohort
Facilities staff selected for UBC Venture Founders Fall 2026 cohort
Bryan Archibald and Gilberto Andrade have been selected to join the UBC Venture Founders Fall 2026 Cohort, a competitive program which supports researchers and staff in advancing UBC developed intellectual property with commercial potential.
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Read more: Alex Scott joins as Landscape Architect, Municipal Services
Alex Scott joins as Landscape Architect, Municipal Services
We are excited to welcome Alex Scott to Facilities on October 1 as our new Landscape Architect with the Municipal Services team! As a proud UBC graduate and registered BC Landscape Architect, Alex brings more than six years of experience…