Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • View UBC’s protocol for handling graffiti and signage on campus

    UBC is committed to fostering learning and working environments where the human rights of all students, faculty, and staff are respected and where every member of the community can enjoy a sense of dignity, inclusion, belonging, and safety.

    Read more: View UBC’s protocol for handling graffiti and signage on campus
  • Michael Persinger appointed as UBCO’s new Director of Capital Planning & Development

    We are pleased to announce that Michael Persinger has been appointed UBCO’s new Director of Capital Planning & Development effective October 19th, taking over from Aaron Mogerman (Director, UBCO Infrastructure Development) who retired this summer.  Michael has been with UBCO…

    Read more: Michael Persinger appointed as UBCO’s new Director of Capital Planning & Development
  • Accessibility is more than a checklist

    The Accessible Building Guidelines are now available for reference and guidance.   Creating truly accessible spaces requires understanding, planning, and intentional action throughout every phase of a project. The Accessible Building Guidelines (ABGs) highlight the importance and impact of accessibility features…

    Read more: Accessibility is more than a checklist