Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • UBC’s Furniture Reuse Program wins Sustainability Award

    UBC’s Furniture Reuse Program received the 2026 Recycling Council of BC’s Circular Economy Award in Upstream Innovation for its outstanding accomplishments in waste reduction. The program sells surplus furniture and office items originating from UBC Faculties and departments. Since 2018,…

    Read more: UBC’s Furniture Reuse Program wins Sustainability Award
  • Helpful AI resources for the UBC community

    Discover AI tools, training opportunities, privacy guidance, and support resources available to the UBC community.

    Read more: Helpful AI resources for the UBC community
  • Bollard safety: Reset and secure before leaving

    A reminder for staff and contractors to reset and secure bollards after use to support a safe campus environment.

    Read more: Bollard safety: Reset and secure before leaving