Building Operations
Building Operations is responsible for the operation and maintenance of all academic and administrative buildings on the UBC Vancouver campus, ensuring that spaces and systems perform properly to enable excellence in research, teaching and learning. This includes ensuring that University buildings within their portfolio are in compliance with applicable codes and regulations. Learn more.
Custodial Services
Custodial Services is responsible for the custodial care of UBC Vancouver campus buildings. The custodial team provides cleaning and sanitation services, restocking of supplies in washrooms, locking and unlocking of exterior doors, set up for final exams and provides water intrusion response. This team operates 24 hours per day Monday to Friday with essential coverage on weekend day and evening shifts. Learn more.
Customer Services & Informatics
Customer Services & Informatics (CSI) provides support for the departments across the Facilities Group to operate smoothly and provide excellent service to our customers on the UBC Vancouver campus. Our department serves as the connection between Facilities and the university community, most notably via the Facilities Managers and the Service Centre, who are the frontline representatives to many on campus. Learn more
Energy & Water Services
Energy & Water Services’ mission is to generate, distribute and conserve UBC’s energy and water resources in an open and transparent manner that maintains our customers’ environmental comfort, ensures system reliability, minimizes life cycle cost, reduces GHG emissions, and seeks out innovative solutions. We aim to reduce UBC’s consumption of energy and water, and eliminate our greenhouse gas emissions by 2035 through mindful stewardship of our campus energy and water resources. Learn more.
Infrastructure Development
Infrastructure Development is responsible for the planning, development, renewal, and renovation of campus facilities at both UBC Vancouver campus and Okanagan campus. We collaborate with campus stakeholders to create great spaces for teaching and learning, conducting leading-edge research, and enjoying the life of the campus community. Learn more.
Municipal Services
Municipal Services is responsible for the health and well-being of UBC’s streets, fleet and public realm with a focus on providing a clean, accessible and enjoyable space for people to move, linger and connect to nature, and the campus community itself. The department includes the Streets & Operations Support Group, Waste Management, Fleet &Garage, Soft Landscape, and Stores. Municipal Services also provides moving services, event support, and extreme weather response. Learn more.