Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Stay visible and safe during the fall and winter
Stay visible and safe during the fall and winter
As the vibrant colors of fall settle in, so do shorter daylight hours and unpredictable weather conditions. Be sure to prioritize safety both on and off the road during these darker months.
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Read more: Upgrading accessibility at Allard Hall with new sit-stand desks
Upgrading accessibility at Allard Hall with new sit-stand desks
Facilities recently tackled a complex project to add sit-stand desks to five classrooms at Allard Hall. The original tables were built-in millwork with metal legs embedded in concrete, requiring the team to use their creativity and skill to create desks…
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Read more: Planon Requestor(s): Update your Workday phone number
Planon Requestor(s): Update your Workday phone number
All service requests are managed in Planon. To help our teams quickly reach the Planon requestor when an issue is reported or a customer-funded job is requested, please ensure your Workday profile includes your current phone number.