Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Phase 2: Scarfe Complex Electrical Renovation
Phase 2: Scarfe Complex Electrical Renovation
Location: Neville Scarfe Lecture Block (SCRF) Construction on Phase 2 of the Scarfe Complex Electrical Renovation is anticipated to begin in May 2026 and to be completed at the end of August 2026. Expanding upon the work from Phase 1, this renovation will replace the aging, end of life electrical infrastructure in the electrical rooms feeding…
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Read more: Check out the renewed Jack Bell Building
Check out the renewed Jack Bell Building
Following a major renewal, the 3,041-square-metre building has reopened as a modern, resilient hub for the Faculty of Arts School of Social Work (SOWK).
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Read more: Upcoming UBC Farm Substation Replacement
Upcoming UBC Farm Substation Replacement
Construction on the UBC Farm Substation Replacement is anticipated to start at the end of April 2026 and run to the end of October 2026.