Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC recognized at the Canadian Society for Landscape Architects 2026 Awards of Excellence
UBC recognized at the Canadian Society for Landscape Architects 2026 Awards of Excellence
UBC was recently recognized in the Canadian Society for Landscape Architects’ 2026 Awards of Excellence for two landscape projects: Wheaton Walk Through Time and Museum of Anthropology
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Read more: Cleaning up the campus for Earth Day 2026
Cleaning up the campus for Earth Day 2026
Thank you to everyone who came out to support our Clean Up the Campus Earth Day event on Wednesday, April 22, 2026. Thanks to your efforts, we collected a total of 75.5 lbs of waste from the public realm areas…
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Read more: Metro Vancouver’s Stage 2 watering restrictions effective May 1
Metro Vancouver’s Stage 2 watering restrictions effective May 1
Stage 2 of Metro Vancouver’s Watering Regulations comes into effect on May 1, 2026. Under these restrictions, some operational impacts will be noticed across the region. Learn more.