Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Getting ready for Planon and Workday
Getting ready for Planon and Workday
We are now only one month away from the November 2 go-live date for Planon and Workday. The opportunities are exciting, as Planon will provide the Facilities team with significantly enhanced power to effectively manage and maintain the university’s physical…
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Read more: New Enterprise Maintenance Management System (EMMS) Sustainment Team
New Enterprise Maintenance Management System (EMMS) Sustainment Team
Workday and Planon implementations are critical for the University’s long-term operational effectiveness. As the Facilities team prepares to move forward for Planon go-live on November 2, 2020, we have been working on solutions for on-going system maintenance, support and improvements…
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Read more: Jay Hiscox appointed Director, Project Services with Infrastructure Development
Jay Hiscox appointed Director, Project Services with Infrastructure Development
Jay has been part of the Infrastructure Development family since joining UBC in November 2016. He joined Project Services as Senior Project Manager, and was later promoted to Senior Manager and then Associate Director.