Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Water main repaired on University Endowment Lands (UEL)
Water main repaired on University Endowment Lands (UEL)
The water main break on the 300 mm 16th avenue water main in the University Endowment Lands has now been repaired. UEL and Energy & Water Services operators will be reenergizing this main shortly.
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Read more: Water main break on University Endowment Lands (UEL)
Water main break on University Endowment Lands (UEL)
Energy & Water Services’ operators are currently responding to a water main break on the 300 mm 16th avenue water main on University Endowment Lands. The 300 mm water main is one of two water mains that provide water to…
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Read more: Reminder: Freeze of non-urgent service requests from Oct 17-Nov 1
Reminder: Freeze of non-urgent service requests from Oct 17-Nov 1
The November 2nd go-live date for Planon is fast approaching. As part of this transition and launch, we are asking all faculty/staff members to hold-off on entering non-urgent service requests into Peoplesoft after Friday, October 16th. Building Operations’ Service Centre…