Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Welcome to Planon

    Congratulations everyone! Today’s go-live of Planon marks a significant milestone for the Facilities team and our UBC community. The efforts required — from our evaluation and selection of Planon, to undergoing design, configuration, testing and training, to go-live today —…

    Read more: Welcome to Planon
  • Planon is live at UBC

    Planon officially launches today. Teams in Building Operations, Energy & Water Services, Locksmiths and Chemistry Stores will use Planon on a daily basis, and technicians in the field will be using Planon mobile to complete work orders, request materials, rent…

    Read more: Planon is live at UBC
  • Expanding fuel resilience at UBC

    Teams from Environmental Protection, Emergency Management and Energy & Water Services collaborated to expand the back-up diesel supply at the Campus Energy Centre by replacing the existing 42,000 litre tank with two 100,000 litre tanks.

    Read more: Expanding fuel resilience at UBC