Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • MOA’s Great Hall Renewal featured in Vancouver Sun & CityNews Vancouver

    The Museum of Anthropology’s Great Hall will be seismically upgraded with base isolation technology.

    Read more: MOA’s Great Hall Renewal featured in Vancouver Sun & CityNews Vancouver
  • Building resilience around MOA’s irreplaceable collection

    MOA has begun preparations for a rebuild of its iconic Great Hall that will upgrade the resiliency of the space and protect its irreplaceable collection in the event of a major earthquake.

    Read more: Building resilience around MOA’s irreplaceable collection
  • Workday is now live

    Workday is now live, retrofitting and integrating 42 applications across the university. Some of these systems were 25 years old or more. This major milestone represents a big step forward in supporting our learning, research and working environments at UBC.

    Read more: Workday is now live