Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Preserving history at the Chung | Lind Gallery 

    UBC received Category A designation from the Department of Canadian Heritage to display and house important archival materials in the Chung | Lind Gallery.

    Read more: Preserving history at the Chung | Lind Gallery 
  • ISSA International Spotless Spaces Finalist 

    Congrats to UBC Facilities’ Custodial Services for winning third place in the international category of the ISSA Spotless Spaces awards for their work at the Gordon B. Shrum Building.

    Read more: ISSA International Spotless Spaces Finalist 
  • Coexisting with wildlife on campus 

    UBC’s Vancouver campus is home to a rich diversity of wildlife. Support safe coexistence by following these steps: do not feed wildlife, give them space, leash your pets, and secure your waste.

    Read more: Coexisting with wildlife on campus