Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC Applied Science and UBC Facilities lead $2.5M project to explore hydrogen heating for Vancouver campus
UBC Applied Science and UBC Facilities lead $2.5M project to explore hydrogen heating for Vancouver campus
Applied Science in collaboration with UBC Facilities is exploring whether the Campus Energy Centre (CEC) boilers could one day run entirely on hydrogen, a zero-carbon-emission fuel.
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Read more: Career Centre Renovation at Brock Hall set to begin in February
Career Centre Renovation at Brock Hall set to begin in February
Estimated construction dates: February – July 2026 The Career Centre Renovation will reimagine and enhance the existing space within the ground floor of Brock Hall’s east wing so that it better serves the current and future activities of the UBC Career Centre. …
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Read more: Celebrating excellence: 2025 Facilities Staff Excellence Award winners
Celebrating excellence: 2025 Facilities Staff Excellence Award winners
The UBC Facilities Staff Excellence Award Program provides recognition and rewards to staff who have demonstrated excellence consistently in the performance of their work and service to the university. Check out the list of winners from 2025.