Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Sarah Mallen joins as Senior Manager, Architectural
Sarah Mallen joins as Senior Manager, Architectural
We are pleased to announce that Sarah Mallen will step into the role of Senior Manager, Architectural in Building Operations, effective June 29, 2026.
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Read more: Metro Vancouver’s Stage 3 watering restrictions effective June 8
Metro Vancouver’s Stage 3 watering restrictions effective June 8
Metro Vancouver’s Stage 3 watering restrictions are now in effect. Learn more about what this means for operations at UBC.
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Read more: Sandy Hutchinson joins as Custodial Coordinator in Custodial Services
Sandy Hutchinson joins as Custodial Coordinator in Custodial Services
Welcome Sandy Hutchinson as our Custodial Coordinator.