Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Planning ahead and partnering with Finance for a smooth research equipment installation
Planning ahead and partnering with Finance for a smooth research equipment installation
Acquiring new research equipment is an exciting milestone, whether you’re expanding lab capabilities or launching a new project. Before purchasing, relocating, or accepting new equipment, we encourage you to connect early with your UBC Facilities Manager.
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Read more: Allard Hall optimization project recognized at ASHRAE Region XI Technology Awards
Allard Hall optimization project recognized at ASHRAE Region XI Technology Awards
UBC’s Allard Hall Optimization Project has been recognized at the ASHRAE Region XI Technology Awards for its innovative approach to building performance and energy efficiency.
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Read more: UBC recognized at the Canadian Society for Landscape Architects 2026 Awards of Excellence
UBC recognized at the Canadian Society for Landscape Architects 2026 Awards of Excellence
UBC was recently recognized in the Canadian Society for Landscape Architects’ 2026 Awards of Excellence for two landscape projects: Wheaton Walk Through Time and Museum of Anthropology