Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Update on the Elm tree at Main Mall and University Boulevard
Update on the Elm tree at Main Mall and University Boulevard
Latest update: The elm tree (Ulmus americana) at the intersection of Main Mall and University Boulevard, previously identified for removal, is now considered structurally safe following further assessment and completed pruning work and will remain in place. Read the full…
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Read more: $40M gift to UBC is the largest ever to a Canadian school of nursing
$40M gift to UBC is the largest ever to a Canadian school of nursing
Historic $40M donation from UBC alumni Matthew and Natalie MacIsaac will strengthen nursing education, research and clinical learning to help prepare the next generation of nurses and health-care leaders.
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Read more: Metro Vancouver returns to Stage 1 water restrictions on September 1, 2026
Metro Vancouver returns to Stage 1 water restrictions on September 1, 2026
Stage 1 of Metro Vancouver’s Lawn Watering Regulations are in effect from September 1 to October 15, 2026. Both residential and non-residential watering is only allowed once a week, on a specific day. To find out when you are allowed…