Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Cleaning up the campus for Earth Day 2026
Cleaning up the campus for Earth Day 2026
Thank you to everyone who came out to support the 2026 Clean Up the Campus Earth Day event on April 22.
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Read more: Metro Vancouver’s Stage 2 watering restrictions effective May 1
Metro Vancouver’s Stage 2 watering restrictions effective May 1
Stage 2 of Metro Vancouver’s Watering Regulations comes into effect on May 1, 2026. Under these restrictions, some operational impacts will be noticed across the region. Learn more.
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Read more: Facilities wins ASHRAE BC Technology Award
Facilities wins ASHRAE BC Technology Award
Facilities recently won the ASHRAE British Columbia Technology Award (2025-26) in the Educational Facilities, Existing category. Learn more about the project led by Energy & Water Services’ Building Management (BMS) team.