Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Measuring our impact: Facilities Key Performance Indicators
Measuring our impact: Facilities Key Performance Indicators
The Facilities Key Performance Indicators (KPI) brings together 15 indicators to provide a comprehensive overview of how Facilities is performing today and where opportunities for improvement remain. Check out the report.
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Read more: Turn electronics off! Help save energy as part of UBC’s Seasonal Shutdown
Turn electronics off! Help save energy as part of UBC’s Seasonal Shutdown
This holiday season help save energy by unplugging electronics and turning out the lights. This supports energy savings as part of UBC’s Seasonal Shutdown, which lowers the temperature in buildings during the winter break.
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Read more: Working and walking in the cold – Avoid slips, trips, and falls
Working and walking in the cold – Avoid slips, trips, and falls
With colder temperatures and increased winter conditions, take precautions not to slip, trip, and fall. Outdoor workers should also be alert of the risk for cold stress.