Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC recognized as one of the most beautiful college campuses
UBC recognized as one of the most beautiful college campuses
We’re excited to share that our campus has been recognized as one of the most beautiful college campuses, with features in House Beautiful and Daily Hive. Learn more.
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Read more: Phase 2: Scarfe Complex Electrical Renovation
Phase 2: Scarfe Complex Electrical Renovation
Construction on Phase 2 of the Scarfe Complex Electrical Renovation is anticipated to begin in May 2026 and to be completed at the end of August 2026. Read more about what to expect.
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Read more: Check out the renewed Jack Bell Building
Check out the renewed Jack Bell Building
Following a major renewal, the 3,041-square-metre building has reopened as a modern, resilient hub for the Faculty of Arts School of Social Work (SOWK).