Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Construction underway on new location for UBC Learning Exchange

    UBC has partnered on a new purpose-built home for the UBC Learning Exchange within a mixed-use, non-market housing development. Targeted for completion in 2029, the accessible building will enhance Learning Exchange programs.

    Read more: Construction underway on new location for UBC Learning Exchange
  • Modernizing campus lighting for a more sustainable future

    For more than a decade, UBC Facilities has been upgrading lighting systems across campus to improve efficiency, reduce energy use, and enhance the experience of students, faculty, staff, and visitors. As the lighting industry phases out fluorescent technology, with lamps…

    Read more: Modernizing campus lighting for a more sustainable future
  • Chris Baber joins as Director, Energy & Water Services

    We are pleased to announce that Chris Baber, P.Eng. will be joining the UBC Facilities team as the new Director, Energy & Water Services (EWS) starting on August 10. Chris is taking over the EWS leadership role from Siu Tse…

    Read more: Chris Baber joins as Director, Energy & Water Services