Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Re-register for access to the Centre for Occupational Health, Safety & Wellbeing in 2026
Re-register for access to the Centre for Occupational Health, Safety & Wellbeing in 2026
We are refreshing access for the Centre for Occupational Health, Safety & Wellbeing to ensure our records accurately reflect only current registered VPFO staff usage in the Centre and programs, including fitness and yoga group classes. As part of this…
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Read more: Group fitness classes cancelled December 1–5 at The Centre
Group fitness classes cancelled December 1–5 at The Centre
Please note that all group fitness classes scheduled the week of December 1–5 have been cancelled. Classes will resume the following week — thank you for your understanding!
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Read more: Forest Sciences Centre Elevator Modernization complete
Forest Sciences Centre Elevator Modernization complete
Construction on the Forest Sciences Centre Elevator Modernization project is now complete. Elevators #1, #2, and #3 are approved to resume use.