Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Upcoming UBC Farm Substation Replacement
Upcoming UBC Farm Substation Replacement
Construction on the UBC Farm Substation Replacement is anticipated to start at the end of April 2026 and run to the end of October 2026.
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Read more: Preserving history at the Chung | Lind Gallery
Preserving history at the Chung | Lind Gallery
UBC received Category A designation from the Department of Canadian Heritage to display and house important archival materials in the Chung | Lind Gallery.
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Read more: ISSA International Spotless Spaces Finalist
ISSA International Spotless Spaces Finalist
Congrats to UBC Facilities’ Custodial Services for winning third place in the international category of the ISSA Spotless Spaces awards for their work at the Gordon B. Shrum Building.