Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Anna Panzo joins as Assistant Manager, Capital Planning & Development
Anna Panzo joins as Assistant Manager, Capital Planning & Development
We are pleased to welcome Anna Panzo as the new Assistant Manager, Capital Planning & Development in Facilities, effective August 3, 2026. Anna brings a thoughtful, systems‑oriented approach to her work, with experience building operational infrastructure, managing complex workflows, and…
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Read more: John Merer joins as Associate Director, Facilities Finance
John Merer joins as Associate Director, Facilities Finance
We are excited to share that John Merer will be joining as Associate Director, Facilities Finance, on September 1, 2026.
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Read more: UBC’s Furniture Reuse Program wins Sustainability Award
UBC’s Furniture Reuse Program wins Sustainability Award
UBC’s Furniture Reuse Program received the 2026 Recycling Council of BC’s Circular Economy Award in Upstream Innovation for its outstanding accomplishments in waste reduction. The program sells surplus furniture and office items originating from UBC Faculties and departments. Since 2018,…