Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Career Centre Renovation at Brock Hall set to begin in February

    Estimated construction dates: February – July 2026  The Career Centre Renovation will reimagine and enhance the existing space within the ground floor of Brock Hall’s east wing so that it better serves the current and future activities of the UBC Career Centre. …

    Read more: Career Centre Renovation at Brock Hall set to begin in February

  • Celebrating excellence: 2025 Facilities Staff Excellence Award winners

    The UBC Facilities Staff Excellence Award Program provides recognition and rewards to staff who have demonstrated excellence consistently in the performance of their work and service to the university. Check out the list of winners from 2025.

    Read more: Celebrating excellence: 2025 Facilities Staff Excellence Award winners

  • 2026 Styrofoam Pick-up Calendar now available

    The 2026 Styrofoam Pick-up Calendar is now available. Municipal Services provides Styrofoam collection every other Wednesday at select locations.

    Read more: 2026 Styrofoam Pick-up Calendar now available