Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Routine Capital Program: Managing deferred maintenance and infrastructure renewal

    UBC Facilities’ Capital Planning & Development oversees UBC’s Routine Capital Program. The program focuses on projects that address deferred maintenance needs in existing Core Academic Facilities and related supporting infrastructure.

    Read more: Routine Capital Program: Managing deferred maintenance and infrastructure renewal
  • UBC Accessible Building Guidelines: Building an inclusive campus

    UBC is in the process of creating the UBC Accessible Building Guidelines (ABGs). The guidelines are intended to position UBC as a leading institution and be a go-to source for comprehensive, best-practice accessibility features.

    Read more: UBC Accessible Building Guidelines: Building an inclusive campus
  • Stay visible and safe during the fall and winter

    As the vibrant colors of fall settle in, so do shorter daylight hours and unpredictable weather conditions. Be sure to prioritize safety both on and off the road during these darker months.

    Read more: Stay visible and safe during the fall and winter