Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Helpful AI resources for the UBC community
Helpful AI resources for the UBC community
Discover AI tools, training opportunities, privacy guidance, and support resources available to the UBC community.
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Read more: Bollard safety: Reset and secure before leaving
Bollard safety: Reset and secure before leaving
A reminder for staff and contractors to reset and secure bollards after use to support a safe campus environment.
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Read more: Metro Vancouver returns to Stage 2 water restrictions on July 16
Metro Vancouver returns to Stage 2 water restrictions on July 16
Stage 2 of Metro Vancouver’s Watering Regulations returns on July 16, 2026. Under these restrictions, some operational impacts will be noticed across the campus.