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Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • USB Lighting Renewal starting in late April

    Construction on the University Services Building (USB) Lighting Renewal Project is anticipated to take place from late-April to August 2025. The lighting renewal project will replace outdated luminaires with energy-efficient LED lighting in various areas of USB.

    Read more: USB Lighting Renewal starting in late April
  • UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility

    New home of UBC’s School of Biomedical Engineering will advance health solutions and grow Canada’s biotech sector. As Canada’s first purpose-built facility for biomedical engineering, the new building brings together researchers, students, and industry partners under one roof.

    Read more: UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility
  • Facilities Service Request Dashboard is now live

    UBC Facilities is pleased to share that the Facilities Service Request Dashboard is now live. The Facilities Service Requests Dashboard (CWL and VPN required) is a centralized, interactive tool designed to provide visibility into open service requests submitted through Planon.

    Read more: Facilities Service Request Dashboard is now live