Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC Five-Year Capital Plan approved by Board of Governors
UBC Five-Year Capital Plan approved by Board of Governors
The UBC capital priorities page has been updated to reflect UBC’s Five-Year Capital Plan 2027–2028 to 2031–2032, approved by the Board of Governors in June 2026.
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Read more: UBC Facilities recognized with two Association of Energy Engineers (AEE) Regional Awards
UBC Facilities recognized with two Association of Energy Engineers (AEE) Regional Awards
Celebrate UBC Facilities’ achievement in earning two regional AEE awards for excellence in energy and sustainability initiatives.
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Read more: Mark Roberts steps into new role as Head of Electrical Controls
Mark Roberts steps into new role as Head of Electrical Controls
Welcome Mark Roberts as the successful candidate for the Head of Electrical Controls in Facilities.