Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: West Parkade and Lower Mall access changes starting March 17
West Parkade and Lower Mall access changes starting March 17
Utility work for the Lower Mall Precinct continues. Starting March 17 access to the West Parkade will now be from the south via Agronomy Road.
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Read more: Evolution of student health and wellbeing services culminates in Gateway Health building
Evolution of student health and wellbeing services culminates in Gateway Health building
UBC has centralized student health and counselling in the new Gateway Health building, shifting to team‑based care designed to reduce wait times and support holistic wellbeing.
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Read more: Welcome to Edward Ganal as Team Manager, Day Shift – Custodial Services
Welcome to Edward Ganal as Team Manager, Day Shift – Custodial Services
We are excited to announce Edward Ganal is the new Team Manager, Day Shift – Custodial Services. Edward steps into this position with over 17 years of UBC Custodial Services experience.