Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and/or repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
UBC Facilities news & announcements
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Read more: Re-installation of the “Symbols for Education” mural now complete outside Brock Commons South
Re-installation of the “Symbols for Education” mural now complete outside Brock Commons South
With Brock Commons South now complete, the Symbols for Education mural is successfully reinstalled. This effort was led by Pam Troyer, Project Manager, and Victor Wong, Project Coordinator.
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Read more: A new Utility Portal is coming your way!
A new Utility Portal is coming your way!
The new UBC Utility Portal will be launching in Summer 2025. This portal will improve utility customers’ ability to manage their utility accounts and let them receive invoices online and go paperless!
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Read more: Adopting a new Facilities service delivery model
Adopting a new Facilities service delivery model
Starting April 1, Facilities will be transitioning to a more streamlined and sustainable service model, and the 15-hour non-billable labour limit for customer-funded services will be discontinued.