Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • UBC Perception & Cognition Lab Renovation begins July 14

    UBC Perception & Cognition Lab Renovation Douglas Kenny Building (KENN) Rooms 3201, 3202, 3203, 3205, 3207, & 3208 Construction on the UBC Perception & Cognition Lab (Ongchoco Lab) Renovation is anticipated to begin on July 14, 2025, and to be…

    Read more: UBC Perception & Cognition Lab Renovation begins July 14
  • Forest Sciences Centre Room 1717 Renovation begins July 7

    Construction on the Forest Sciences Centre Room 1717 Renovation into a graduate research shared space is anticipated to begin on July 7.  This project involves the conversion of the existing wet laboratory into a dedicated office space for graduate students,…

    Read more: Forest Sciences Centre Room 1717 Renovation begins July 7
  • UBC’s newest state-of-the art fitness centre opens

    UBC Vancouver has tripled indoor fitness and recreation space with the opening of Recreation Centre North (RCN). The soft opening of the facility began on June 23 and will continue through June 29.

    Read more: UBC’s newest state-of-the art fitness centre opens