Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and/or repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • Updated email for the Service Centre

    The UBC Facilities Service Centre email has been changed from servicecentre.buildingops@ubc.ca to servicecentre.facilities@ubc.ca to align with the current department structure.

    Read more: Updated email for the Service Centre
  • UEL Watermain works February 18–20

    University Endowment Lands (UEL) is conducting some watermain works on West 16th Avenue between Blanca Street and Wesbrook Mall from February 18–20.  The water supply to UBC will remain available during the replacement and the water remains safe for use and…

    Read more: UEL Watermain works February 18–20
  • High efficiency, big savings: The value of replacing aging campus infrastructure

    UBC Facilities undertakes routine capital projects to address deferred maintenance assets and facility modernization. Recent projects have replaced aging infrastructure with new, efficient systems that meet campus needs while lowering energy and maintenance demands. 

    Read more: High efficiency, big savings: The value of replacing aging campus infrastructure