Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
UBC Facilities news & announcements
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Jeev Saini appointed as new Head of Mechanical Operations in Building Operations
Jeev Saini has been appointed as the new Head of Mechanical Operations, effective February 3. We are excited to see Jeev step into this key role and provide continued dedicated support to our Mechanical Operations team.
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Scarfe Office Block is undergoing electrical renovation starting in May 2025
Construction on the Scarfe Complex Electrical Renovation is anticipated to begin in May 2025 and to be completed in August 2025. This renovation will remove aging electrical equipment and upgrade the system for greater reliability and expanded capacity.
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What’s going on with the water? Pressure testing Jan. 27–Feb. 7
Water supply will remain available during testing, although some buildings may experience mild discolouration in their water or minor water pressure variances. The water remains safe for use and consumption.