Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility

    New home of UBC’s School of Biomedical Engineering will advance health solutions and grow Canada’s biotech sector. As Canada’s first purpose-built facility for biomedical engineering, the new building brings together researchers, students, and industry partners under one roof.

    Read more: UBC opens Gordon B. Shrum Building, Canada’s first purpose-built biomedical engineering facility

  • Facilities Service Request Dashboard is now live

    UBC Facilities is pleased to share that the Facilities Service Request Dashboard is now live. The Facilities Service Requests Dashboard (CWL and VPN required) is a centralized, interactive tool designed to provide visibility into open service requests submitted through Planon.

    Read more: Facilities Service Request Dashboard is now live

  • Enhancing seismic resilience at UBC

    Since 2012, UBC has invested more than $200 million in seismic upgrades to buildings and infrastructure. Read more on the UBC News website.

    Read more: Enhancing seismic resilience at UBC