Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Looking ahead to Fall 2020

    It has been encouraging to see the gradual resumption of research, programs and activities on campus in accordance with UBC’s COVID-19 Safety Planning Framework. In addition to increased research activity, you can also expect an increased number of faculty working…

    Read more: Looking ahead to Fall 2020
  • Safe reoccupancy for your building & spaces

    With the gradual and phased reoccupancy of the university, we want to remind faculty and staff that the Facilities Group will require a minimum of five business days notice before a building is ready for reoccupancy. Our custodial and trades…

    Read more: Safe reoccupancy for your building & spaces
  • Hoi Ying Yu joins Building Operations as Contract Manager

    Hoi will be responsible for managing Building Operations’ service contracts and oversee internal revenue generating contracts. She will be working closely with the trades, project coordinators, and managers to ensure Building Operations’ Preventative Maintenance and Service contracts continue providing value…

    Read more: Hoi Ying Yu joins Building Operations as Contract Manager