Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Museum of Anthropology (MOA) Great Hall Renewal Open House

    Due to precautions in place for COVID-19, public consultation for this project will take place online on Monday, June 29. Join the meeting anytime between 4:30-6:30 p.m. Construction is anticipated to start mid-late September 2020.

    Read more: Museum of Anthropology (MOA) Great Hall Renewal Open House
  • New 12 MW biomass boiler arrives on campus

    As part of the Bioenergy facility expansion, the anticipated 12 MW biomass fueled hot water combustion boiler arrived on campus at the Bioenergy Research Demonstration Facility (BRDF), and was craned into place for the next phase of the boiler placement.

    Read more: New 12 MW biomass boiler arrives on campus
  • Facilities is supporting UBC’s approach to safely resume campus activities

    With the University’s announcement of a phased resumption of research in campus facilities, UBC Facilities operations teams are working to ensure re-opening buildings are properly cleaned, operated and maintained to provide a safe environment for faculty, students, and staff.

    Read more: Facilities is supporting UBC’s approach to safely resume campus activities