Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Erin Kastner, a sustainability champion for twenty years

    To celebrate the 20th anniversary of the Sustainability Coordinator program, Campus & Community Planning spoke to Erin Kastner, Geospatial Information Manager with Energy & Water Services on her role and commitment in the creation of the Workplace Sustainability Fund, her…

    Read more: Erin Kastner, a sustainability champion for twenty years
  • Philip Beck promoted as new Head in Soft Landscape, Municipal Services with Building Operations

    Philip Beck is the successful candidate for the new Soft Landscape head position that was introduced to support Chris Longford, head of the Soft Landscape team. Chris and Phil will work closely together to manage a growing team of over…

    Read more: Philip Beck promoted as new Head in Soft Landscape, Municipal Services with Building Operations
  • Kayna Merchant joins UBC as Facilities Architectural Manager with Building Operations

    Kayna is joining the Transition Team as Facilities Architectural Manager, reporting to Nikii Hoglund, Director of Asset Replacement and Improvements. In this new role, Kayna will be working closely with the Architectural Trades Team to gain a fulsome understanding of…

    Read more: Kayna Merchant joins UBC as Facilities Architectural Manager with Building Operations