Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • A beautiful plaque for Professor Santa J. Ono’s reappointment

    In celebration of Professor Santa J. Ono’s reappointment as President and Vice-Chancellor of UBC, the teams on Building Operations’ Sign Shop and Carpentry Shop created a beautiful plaque and presented it to President Ono.

    Read more: A beautiful plaque for Professor Santa J. Ono’s reappointment
  • Construction update: September project list available

    Infrastructure Development and UBC Properties Trust’s September 2020 project list is now available.

    Read more: Construction update: September project list available
  • Working in your building

    The Facilities team recognize that various units in our team, by nature of their work, are required to enter different UBC buildings to carry out their task. As such, a safe work procedure to outline the measures that our workers…

    Read more: Working in your building