Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Chris Baber joins as Director, Energy & Water Services

    We are pleased to announce that Chris Baber, P.Eng. will be joining the UBC Facilities team as the new Director, Energy & Water Services (EWS) starting on August 10. Chris is taking over the EWS leadership role from Siu Tse…

    Read more: Chris Baber joins as Director, Energy & Water Services

  • Anna Panzo joins as Assistant Manager, Capital Planning & Development

    We are pleased to welcome Anna Panzo as the new Assistant Manager, Capital Planning & Development in Facilities, effective August 3, 2026. Anna brings a thoughtful, systems‑oriented approach to her work, with experience building operational infrastructure, managing complex workflows, and…

    Read more: Anna Panzo joins as Assistant Manager, Capital Planning & Development

  • John Merer joins as Associate Director, Facilities Finance

    We are excited to share that John Merer will be joining as Associate Director, Facilities Finance, on September 1, 2026.

    Read more: John Merer joins as Associate Director, Facilities Finance