Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Unsung Hero Award: Congratulations to Denise Pearce
Unsung Hero Award: Congratulations to Denise Pearce
We are proud to share that Denise Pearce, Director, Building Operations was recently awarded the 2025 Unsung Hero Award presented by PCAPPA (Pacific Coast Region of APPA Leadership in Educational Facilities).
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Read more: Subhead Electrician promotions in Building Operations
Subhead Electrician promotions in Building Operations
Ben Scott and Ryan Jeffs have been promoted to Subhead Electricians in the electrical department of Building Operations in Facilities. Ryan will be the new subhead of Electrical Maintenance and Ben will be the new subhead of Electrical Projects.
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Read more: UBC President Dr. Bacon and VPFO Frank Laezza tour the new Gateway Building
UBC President Dr. Bacon and VPFO Frank Laezza tour the new Gateway Building
Leadership explored the stunning new mass timber hybrid project, the Gateway Health Building, which will open within a few months. Read more in Dr. Bacon’s LinkedIn post.