Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Updated UBC COVID-19 Safety Framework

    With the recent announcement of Public Health moving to Step 3 of BC’s Restart Plan and as mentioned in the UBC Bulletin on June 28— Supporting our return to Campus, UBC has aligned our safety planning process with the BC…

    Read more: Updated UBC COVID-19 Safety Framework
  • Resources for dealing with heat stress and exposure

    Working in hot environments, outdoors and indoors, can affect the body’s cooling system. Find resources and references to help you identify signs and symptoms of heat stress, and guidance to prevent heat exposure.

    Read more: Resources for dealing with heat stress and exposure
  • David Kosub, Project Coordinator: 22 years at UBC before riding into retirement

    Since joining UBC 22 years ago, David has worked with many teams at over 100 buildings across campus. As he embarks on the next chapter of his life after retirement, the VPFO Communications & Engagement team invited him to share his…

    Read more: David Kosub, Project Coordinator: 22 years at UBC before riding into retirement