Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Brimacombe Building External Maintenance project begins

    Construction on the Brimacombe Building External Maintenance project is anticipated to take place from October to mid-November 2025. The project will clean, prepare and paint external metal structural elements.

    Read more: Brimacombe Building External Maintenance project begins

  • Facilities teams fight clog monsters and leaks

    Last week, Facilities teams tackled a double-header: a District Energy System piping leak at the Aquatic Ecosystems Research Laboratory and a big clog monster at Chemistry North.

    Read more: Facilities teams fight clog monsters and leaks

  • Metro Vancouver water crews conducting planned work starting October 16

    During the water system adjustments, there will be no interruption to drinking water service. However, some Vancouver residents may notice occasional cloudiness or slight discolouration in their water for a few days. Drinking water remains safe for use and consumption…

    Read more: Metro Vancouver water crews conducting planned work starting October 16