2023 Facilities Staff Excellence Award winners

The UBC Facilities Staff Excellence Award Program provides recognition and rewards to staff who have demonstrated excellence consistently in the performance of their work and service to the university. All UBC students, faculty and staff were invited to nominate one, or more, of their clients or colleagues who, in their view, have achieved excellence in one of the award categories inspired by our VPFO Strategic Plan:

  • Asset Stewardship
  • Creativity & Innovation
  • Customer Service Excellence
  • Leadership Development
  • Safety & Wellbeing
  • Teamwork
  • The Kim Nulty Inspiration Award

The 2023 Staff Excellence Award selection committee had quite the task of reviewing the submissions. After careful consideration and intense deliberation, congratulations to the following 2023 Staff Excellence Award recipients:

Asset Stewardship

This category is awarded to an individual who has made significant contributions to maintaining and improving our assets and spaces; and is invested in ensuring our spaces are safe, efficient and effective.

Kevin Phelan, District Energy Systems Specialist, Energy & Water Services

Creativity & Innovation

This category is awarded to an individual who contributed innovative ideas and/or facilitated an innovative environment where excellence and greatness were enabled; developed or improved methods, processes and/or procedures through original thinking and creativity, and employed emerging technology and/or introduced new and meaningful ways to achieve new standards of efficiency and effectiveness in the workplace.

Charles Creelman, Electrical Project Coordinator, Building Operations

Customer Service Excellence

This category is awarded to an individual who demonstrated significant contributions to; propelling excellence in customer service, improving customer experience throughout our community, anticipating and proactively meeting client needs and consistently providing superior service.

Harley Liu, Plumber, Building Operations
Howard Gill, Building Service Worker, Custodial Services

Leadership Development

This category is awarded to an individual who demonstrated significant contributions to; fostering a culture of service excellence through a positive attitude and high performance, exhibiting confidence, empowerment and the exceptional qualities of a leader.

Sukwinder Mahey, Shift Team Lead, Energy & Water Services

Safety & Wellbeing

This category is awarded to a group or an individual who made significant contributions to a safe, inclusive and healthy workplace where people feel respected, supported, valued and inspired.

Sean McGregor, People & Process Manager, Building Operations


This category is awarded to a group or an individual who demonstrated exemplary collaboration, cooperation, reliability and flexibility within and between all levels of UBC Facilities and the UBC community.

Courtney Zimmerman, Tool Crib/Stores Operator, Municipal Services

The Kim Nulty Inspiration Award

This award is given to an individual who is committed to continuous improvement and development, positively influencing others to building consensus around departmental and university initiatives.

Oriente “Nenette” Eugenio, Head Service Worker, Custodial Services

2023 Staff Excellence Award selection committee

  • Brennan Sekora, Project Coordinator, Energy & Water Services
  • Carmen Raiche de Araujo, Staff Engagement & Client Relations Manager, Customer Services & Informatics
  • Chantal Bobyn, Acting Director, Facilities Planning
  • Clayton McMullen, Head Plumber, Building Operations
  • Conor Cregg-Guinan, Operations Manager, Custodial Services
  • Dean Gregory, Landscape Architect, Municipal Services
  • Denise Brown, Director, Capital Planning & Development
  • Jeff Smith, Facilities Manager, Customer Services & Informatics
  • Mirjana Sremcevic, Truck Driver Medium/Labourer, Municipal Services
  • Nancy Vitug, Building Service Worker, Custodial Services
  • Phil Brussé, Associate Director, Energy & Water Services
  • Richard Gee, Electrician, Building Operations
  • Ruben Mancera, Painter, Asset Replacement & Improvement
  • Susan Delos Santos, Building Service Worker, Custodial Services
  • Kishani Gibbons, Director, Customer Services & Informatics
  • Caroline R. MacLeod, Executive Assistant, UBC Facilities


A huge thank you to everyone who took the time to nominate their team member(s) and colleagues to recognize the amazing work they do. Thank you to the 2023 Staff Excellence Award committee for organizing this program and selecting the winners, and thank you and congratulations to all the recipients for all that you do and for your dedication to UBC!