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Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • Next steps at UBC and what it means for us in Facilities

    It’s great to see that the COVID-19 curve is flattening in BC and we’ll soon be able to begin a careful easing of restrictions. I know that we’re all eagerly anticipating our next steps at UBC, so I want to…

    Read more: Next steps at UBC and what it means for us in Facilities
  • Energy efficiency and cost savings during COVID-19

    With reduced occupancy on the UBC Vancouver campus, building operators and energy managers are adjusting heating or cooling levels in spaces that have reduced or zero occupancy. This is an opportunity to ensure critical energy savings while maintaining a safe…

    Read more: Energy efficiency and cost savings during COVID-19
  • A friendly reminder to run the cold water taps to ensure water is fresh

    As many buildings on campus have reduced occupancy, we want to remind everyone that running the cold water taps until the water is cold is an important step before drinking or using for food preparation. This will ensure the water…

    Read more: A friendly reminder to run the cold water taps to ensure water is fresh