Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • The new Water Pump Station

    The final building handover is underway for the new Water Pump Station, located on University Boulevard and Education Road, next to the Henry Angus building.

    Read more: The new Water Pump Station
  • Joey-Lee Rebelo joins Building Operations as Manager, Business & Support Services

    Joey-Lee Rebelo is the successful applicant for the Manager, Business and Support Services position, reporting to Customer Services & Informatics in Building Operations. This is a new position responsible for leading the Clerical and Service Centre teams, as well as…

    Read more: Joey-Lee Rebelo joins Building Operations as Manager, Business & Support Services
  • Get to know: Jeetender Amritsar, Facilities Manager

    Jeetender leads daily operations of buildings and is the primary contact for building maintenance services (for the Teal Zone), which include cleaning, preventative maintenance, repair and minor renovations on the UBC Vancouver campus.

    Read more: Get to know: Jeetender Amritsar, Facilities Manager