Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Pink Shirt Day 2021: Celebrate equity, diversity, and inclusion across the VPFO

    The VPFO Equity, Diversity, and Inclusion (EDI) Committee presents Pink Shirt Day on February 24, 2021. The VPFO will be celebrating equity, diversity and inclusion across our portfolio with a virtual event and cookies for those working on campus. Join…

    Read more: Pink Shirt Day 2021: Celebrate equity, diversity, and inclusion across the VPFO
  • Municipal and Custodial Services keeping priority routes clear over the long weekend

    While many were out playing in the snow or bundled up by the fire, Building Operations’ Municipal and Custodial Services crews were on UBC campus ensuring the priority routes were clear so buses, emergency vehicles and those living and visiting…

    Read more: Municipal and Custodial Services keeping priority routes clear over the long weekend
  • Video: Virtual Hot Lunch with John Metras

    John Metras, Associate Vice-President, Facilities presented at St. John College’s Virtual Hot Lunch Series on January 27, 2021. If you missed the Virtual Hot Lunch with John, or would like to revisit the talk, the event can be viewed on the St John…

    Read more: Video: Virtual Hot Lunch with John Metras