About your building during COVID-19

Building Water Systems

Drinking water network

Drinking water delivered by Metro Vancouver remains safe to use and continues to be treated, monitored and tested in accordance with provincial requirements. UBC Facilities continues to test the main water network to maintain water quality and ensure water flows without disruption to all of our buildings on campus, including residents.

  • The main water pipe network that runs underground on campus is tested weekly for a number of water quality parameters: free chlorine, turbidity, temperature, biologicals, etc.
  • As a precautionary measure, Metro Vancouver has increased the chlorine levels in the transmission system on a temporary basis recognizing that many buildings have been shut down for several months and the increased chlorine will ensure the water remains potable. This is in accordance with guidance from the Canada Waste and Wastewater Association.
  • Water valves in unoccupied buildings are being tested to ensure they are performing as they should and not leaking when turned off and on.

Drinking water in buildings

Stagnant drinking water is a possible health hazard in buildings that are not regularly occupied. For more information on water quality on campus, please visit Drinking water quality on the Safety & Risk Services website.

  • Building Operations is monitoring buildings that have reduced occupancy, and as a precaution, flushing out pipes that run through these buildings to maintain a fresh flow of water. Prioritization is given to research facilities and older buildings on campus.
  • We recommend running cold water taps until the water is cold before drinking or using for food preparation. This will ensure the water is kept fresh for use and stagnant water is flushed from the building’s pipe network system.
  • All water drinking fountains have been taped off and are not to be used.
  • Regular testing is maintained and results are in good standing, recognizing that there is an increased chlorine level from Metro Vancouver. You may notice potential chlorine smell at the tap, however, the water remains safe for food preparation and consumption.
  • If you discover brown or discoloured water coming from your tap, please contact the Service Centre: 604.822.2173.

Who should I contact for questions and inquiries?

  • Please contact your Building Administrator. They will submit a request to the Service Centre on your behalf, or work directly with your Facilities Manager for larger issues.
  • If the matter is urgent or for emergencies, please contact the Service Centre at 604.822.2173.