Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • The latest Facility Condition Index is available

    Facilities has updated the bubble diagrams that show the condition of UBC Vancouver Point Grey owned buildings as assessed by the Ministry of Post-Secondary Education & Future Skills in 2023. These diagrams are augmented by renovations completed to date after…

    Read more: The latest Facility Condition Index is available
  • Building a sustainable UBC: Saving energy and water on campus

    In the past year, UBC Facilities’ Energy & Water Services led three key projects to help UBC meet our sustainability goals and lessen energy and water usage on the Vancouver campus.

    Read more: Building a sustainable UBC: Saving energy and water on campus
  • Don’t feed the clog monster

    Every time you flush paper towel, the dreaded clog monster grows, creating an increasingly large clog down in the building’s pipe system. This menacing fiend lurks in our pipes, causing clogs and backups in your spaces. The clog monster leads…

    Read more: Don’t feed the clog monster