Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Green means go: Review the new Scaffolding Policy I-C-02
Green means go: Review the new Scaffolding Policy I-C-02
If you use or erect scaffolding, please review this policy on the UBC Facilities website or the Building Operations shared drive (\BOPS\PoliciesAndProcedures\I-C).
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Read more: View the 2025 Styrofoam pickup calendar
View the 2025 Styrofoam pickup calendar
Styrofoam is an non-biodegradable material that should be avoided. Sometimes Styrofoam is necessary in equipment shipping, so Municipal Services offers collection at select buildings where Styrofoam waste is significant. View the collection calendar.
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Read more: Find the room you need with the new Find a Space tool!
Find the room you need with the new Find a Space tool!
The newly redeveloped Find a Space tool on the Learning Spaces website is now live and ready for use!