Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Stay visible and safe during the fall and winter

    As the vibrant colors of fall settle in, so do shorter daylight hours and unpredictable weather conditions. Be sure to prioritize safety both on and off the road during these darker months.

    Read more: Stay visible and safe during the fall and winter
  • Tanya Nyandong joins Custodial Services as Custodial Manager for the Evening Shift

    Tanya brings a wealth of experience and a proven track record of success. She has a robust background in facilities management that will help support and enhance our operations.

    Read more: Tanya Nyandong joins Custodial Services as Custodial Manager for the Evening Shift
  • The latest Facility Condition Index is available

    Facilities has updated the bubble diagrams that show the condition of UBC Vancouver Point Grey owned buildings as assessed by the Ministry of Post-Secondary Education & Future Skills in 2023. These diagrams are augmented by renovations completed to date after…

    Read more: The latest Facility Condition Index is available