Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Safety bollards play a critical role in protecting our campus community
Safety bollards play a critical role in protecting our campus community
Safety bollards are essential to provide a protective barrier that helps prevent accidents and potential harm to pedestrians. However, we’ve recently received reports of bollards being lowered and not raised again or damaged due to vehicles driving through without properly…
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Read more: UBC Smart Hydrogen Energy District (SHED) wins Green Building Award
UBC Smart Hydrogen Energy District (SHED) wins Green Building Award
UBC Smart Hydrogen Energy District (SHED) was awarded the Sustainable Architecture and Building (SAB) Magazine Green Building Commercial/Industrial (Small) Award. The SHED serves a hydrogen fueling spot as well as an educational hub and urban design showcase. The award jury…
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Read more: A new Utility Portal is coming your way!
A new Utility Portal is coming your way!
The new UBC Utility Portal will be launching in Summer 2025. This portal will improve utility customers’ ability to manage their utility accounts and let them receive invoices online and go paperless!