Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Building a sustainable UBC: Saving energy and water on campus
Building a sustainable UBC: Saving energy and water on campus
In the past year, UBC Facilities’ Energy & Water Services led three key projects to help UBC meet our sustainability goals and lessen energy and water usage on the Vancouver campus.
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Read more: Don’t feed the clog monster
Don’t feed the clog monster
Every time you flush paper towel, the dreaded clog monster grows, creating an increasingly large clog down in the building’s pipe system. This menacing fiend lurks in our pipes, causing clogs and backups in your spaces. The clog monster leads…
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Read more: Metro Vancouver water crews conducting planned maintenance
Metro Vancouver water crews conducting planned maintenance
As part of planned maintenance, Metro Vancouver water crews are working within the City of Vancouver, which may cause turbid water. Update: As of October 21, Metro Vancouver has rescheduled this work in November