Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Forest Sciences Centre Elevator Modernization Project to begin on June 23

    Construction on the Forest Sciences Centre Elevator Modernization Project is anticipated to begin on June 23 and estimated to be complete by the end of October 2025. The project will fully upgrade elevators #1, #2, and #3, and renew the…

    Read more: Forest Sciences Centre Elevator Modernization Project to begin on June 23
  • Douglas Kenny Building Electrical Renovation begins in May

    Construction on the Douglas Kenny Building Electrical Renovation is anticipated to begin in May 2025 and to be completed in August 2025. This renovation will remove aging electrical equipment and upgrade the system to a standard that meets current regulations and…

    Read more: Douglas Kenny Building Electrical Renovation begins in May
  • Pedestrian pathway south of West Parkade closed June 2 until the end of July for construction

    The underground utility construction portion of the West Mall Swing Space conversion from natural gas to the District Energy System is anticipated to begin on June 2. The pedestrian path between the West Parkade and the University Services Building and the…

    Read more: Pedestrian pathway south of West Parkade closed June 2 until the end of July for construction