Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • $7-million donation from Dan On Foundation seeds the future of food innovation at UBC

    A $7-million donation from the Dan On Foundation will fund the building of UBC’s Food and Beverage Innovation Centre, set to formally open in early 2025. The centre will help the agri-food industry in B.C. and beyond by providing access…

    Read more: $7-million donation from Dan On Foundation seeds the future of food innovation at UBC
  • Pedestrian bridge renovations underway at UBC Botanical Garden

    UBC Botanical Garden is currently undergoing construction to replace seven pedestrian bridges. While the garden remains open to visitors, some pathways will be temporarily closed to allow for the safe completion of this work.

    Read more: Pedestrian bridge renovations underway at UBC Botanical Garden
  • Help keep rodents out of your work spaces

    Rodent activity and indoor migration increases as the weather gets colder, and they move indoors for shelter and food. Help prevent rodents from moving in by securing your waste and food. Learn more about prevention and how to report signs…

    Read more: Help keep rodents out of your work spaces