Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Anthropology and Sociology (ANSO) Renewal set to begin in January 2026
Anthropology and Sociology (ANSO) Renewal set to begin in January 2026
Estimated construction dates: January 2026 – August 2028 Construction on the Anthropology and Sociology (ANSO) Renewal is anticipated to begin in January 2026. Currently, the envelope and infrastructure of the Anthropology and Sociology building are at the end of their…
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Read more: Spatial empathy in action: New audio project gives voice to UBC’s custodial community
Spatial empathy in action: New audio project gives voice to UBC’s custodial community
Through immersive sound storytelling, UBC Geography Associate Professor of Teaching Dr. Siobhán Wittig McPhee invites listeners to experience campus through the hidden stories of those who keep it running behind the scenes.
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Read more: We’re saying goodbye to @UBCFixMySpace on X (Twitter)
We’re saying goodbye to @UBCFixMySpace on X (Twitter)
Effective September 1, 2025, UBC Facilities will be decommissioning our Facilities X (formerly Twitter) account, @UBCFixMySpace. This change reflects our ongoing efforts to streamline communications and ensure consistent, reliable support for the campus community. For Building Administrators, please continue to…