Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Buchanan Block C Elevator Modernization begins June 23
Buchanan Block C Elevator Modernization begins June 23
The project is estimated to be complete by the end of August 2025. There will be no access to this elevator for the duration of construction. Please use the stairs on the north or south end of Buchanan Block C to…
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Read more: Metro Vancouver watering restrictions now in effect
Metro Vancouver watering restrictions now in effect
Stage 1 of Metro Vancouver’s Lawn Watering Regulations are in effect from May 1 to October 15, 2025. Both residential and non-residential watering is only allowed once a week, on a specific day. To find out when you are allowed…
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Read more: New Electrical Service Energization Request Form
New Electrical Service Energization Request Form
Energy & Water Services has introduced a new Electrical Service Energization Request Form that combines the previous energization request forms for new buildings Unit Substations and Low Voltage service.