Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Upcoming road closures on UBC Vancouver campus as of March 17, 2023

    The following road closures are expected around the UBC Vancouver campus as of March 17, 2023. Thank you for your patience and cooperation.

    Read more: Upcoming road closures on UBC Vancouver campus as of March 17, 2023
  • Andrew Carr transitions into new role as Head Mechanic in Municipal Services

    Reporting to Rishi Purohit – Fleet and Asset Manager, Andrew will be the point of contact for vehicle service requests and vehicle upfitting. Andrew has been working at UBC for over 20 years. His expertise and deep knowledge of UBC…

    Read more: Andrew Carr transitions into new role as Head Mechanic in Municipal Services
  • Keeping our campus warm

    It’s not easy keeping a campus as large as UBC warm throughout the cooler months. Most buildings on the UBC Vancouver campus are connected to a centralized thermal energy system managed by Energy & Water Services. As work carries on…

    Read more: Keeping our campus warm