Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Noel McNally promoted as Senior Project Manager in Infrastructure Development

    In his new role, Noel will be leading one of the teams of project managers in Project Services, and continue his present scope of work of directly managing complex projects such as Jack Bell Building Renewal and Faculty of Applied…

    Read more: Noel McNally promoted as Senior Project Manager in Infrastructure Development
  • Selina Liu Joins Energy & Water Services as Energy Conservation Engineer

    She joins us from BCIT as the Energy Manager, where she managed a team of engineers and BMS technicians to implement robust process improvements to increase energy efficiency across the Institute. The projects and process improvements she has implemented during…

    Read more: Selina Liu Joins Energy & Water Services as Energy Conservation Engineer
  • Educating young children on solid waste collection on campus

    The Waste Management team in Municipal Services recently paid a visit to the Berwick Child Development Centre to educate young children about the vehicles and equipment used for solid waste collection on the UBC Vancouver campus. The kids were beyond thrilled…

    Read more: Educating young children on solid waste collection on campus