Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Keeping our campus warm

    It’s not easy keeping a campus as large as UBC warm throughout the cooler months. Most buildings on the UBC Vancouver campus are connected to a centralized thermal energy system managed by Energy & Water Services. As work carries on…

    Read more: Keeping our campus warm
  • April 2023 exam schedule is now available

    April 2023 exam schedule and locations are now available on the UBC Student Services website.

    Read more: April 2023 exam schedule is now available
  • Welcome Frank Laezza!

    Today marks the official start of Frank Laezza’s tenure with UBC as our new Vice-President Finance & Operations. As a strong believer in connected leadership, Frank is looking forward to working with the VPFO team of 1400+ people in the…

    Read more: Welcome Frank Laezza!