Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • 2023 Soft plastic and styrofoam pick-up schedule is available

    Did you know that plastic bags (a type of soft plastic) and styrofoam are not currently recyclable at UBC’s sort-it stations? There are several collection points across campus for pickup. If you are generating a significant amount of soft plastic…

    Read more: 2023 Soft plastic and styrofoam pick-up schedule is available

  • Nationwide menstrual hygiene supplies shortage

    Due to supply chain issues, we are currently experiencing delays in refilling our menstrual hygiene dispensers in washrooms across the UBC Vancouver campus. UBC Facilities is working with our suppliers and distribution centres, however, we do not have a confirmed…

    Read more: Nationwide menstrual hygiene supplies shortage

  • Happy holidays from John 

    It’s been another unique year at UBC as we have transitioned back to more normal operations after the pandemic, yet have undergone some significant changes. I’m proud of everyone’s efforts to build a cohesive Facilities team within the VP Finance…

    Read more: Happy holidays from John