Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
UBC Facilities news & announcements
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New UBC Vancouver student residences opens with gifted names from Musqueam
Five new UBC Vancouver student residence buildings, initially called UBC Pacific Residence, were formally opened at a special naming ceremony hosted by xʷməθkʷəy̓əm (Musqueam Indian Band).
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Sean Lynch steps into role as Acting Director, Custodial Service in Facilities
Starting June 6, Sean Lynch will be Acting Director, Custodial Service in Facilities. He joined UBC in 2011 in Student Housing & Community Services and joined Custodial Services as Operations Manager in 2017.
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Donna Caedo joins Customer Services & Informatics as EMMS Sustainment Business Analyst
As a Business Analyst, Donna will be working closely with the Facilities team on all items related to Planon, which includes responding to ServiceNow tickets, reviewing/addressing backlog items, ensuring various business activities are successfully completed in Planon, and much more.