Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • 2022 Facilities Staff Excellence Award winners

    This year, we received over 60 nominations. The 2022 Staff Excellence Award selection committee had quite the task of reviewing the submissions. After careful consideration and intense deliberation, congratulations to our 2022 Staff Excellence Award recipients!

    Read more: 2022 Facilities Staff Excellence Award winners

  • The 2022 Facilities Holiday Event was a success

    Thank you for coming to our first Facilities Holiday events. It was wonderful to have our different groups gather to celebrate the season.

    Read more: The 2022 Facilities Holiday Event was a success

  • UBC embraces mass timber with $180 million Gateway Building

    Wood construction allowed the University of British Columbia to represent three of its core values in designing the new Gateway Building: sustainability, personal well-being and Indigenous collaboration. The six-storey, 267,000-square-foot mass timber building is designed to be an iconic welcoming…

    Read more: UBC embraces mass timber with $180 million Gateway Building