Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Facilities teams work together to ensure an ideal exam experience for UBC students

    Twice a year, at end of Term 1 and 2, Custodial Services and Municipal Services work together to set up Osborne Gym and Student Recreation Centre (SRC) Gym with 1,340 tables and chairs, to support and maintain an ideal exam experience…

    Read more: Facilities teams work together to ensure an ideal exam experience for UBC students
  • This holiday season visit MOA before temporary 2023 closure

    The upcoming winter holidays present a final opportunity for visitors to explore the Museum of Anthropology at UBC before it closes for much of 2023. This temporary closure is to complete the seismic upgrades of the Great Hall and accomplish…

    Read more: This holiday season visit MOA before temporary 2023 closure
  • Updated UBC Technical Guidelines

    The Technical Guidelines play an important role in the development and projects at UBC, and help to ensure that buildings and renovations are designed and constructed to optimize service life and minimize the whole life-cycle cost for the University.  

    Read more: Updated UBC Technical Guidelines