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Our roadmap: Strengthening service for a growing campus

Guided by UBC’s Strategic Plan and the VPFO Strategic Plan—specifically the focus on Collaboration, Customer Service & Engagement, the Facilities Roadmap drives meaningful improvements in how we connect with customers, streamline operations, and elevate the service experience for the entire community.

Facilities Update – March 25, 2025

Have your say on the new Facilities website | New Planon app coming in May | Restricting the use of DeepSeek AI apps | Storm the wall impacts | NJSS: March 2025 | Thermal units current operating status | Staying safe at work: WorkSafeBC Requirements SNOPA | Emergency preparedness: Grab-and-go bag

Facilities Weekly – March 18, 2025

Reminder: Apply for the 2025 EOI Program | No parking in delivery cut-out next to Klinck Building | Shaping resilient campuses at UBC and Stanford webinar | Thermal units current operating status | Staying safe at work: Asbestos Alert | Emergency preparedness: Make a household emergency plan

In memory of Heidi Harkness

In memory of Heidi Harkness

It is with great sadness and sense of loss that we inform you of the passing of Heidi Harkness on March 5, 2025.

Facilities Weekly – March 11, 2025

Expression of Interest (EOI) 2025 is accepting applications | Eve of Pie Day cancelled | Wesbrook Mall closure Mar 14-15 | Reviving a legacy: 1950s mural reinstalled at Brock Commons South | NJSS March 4 | Thermal units current operating status | Pink Shirt Day photos | Congrats to our UBC Triathlon Duathlon participants | Staying safe at work: Find asbestos information in Planon | Emergency preparedness: Know the risks

Re-installation of the “Symbols for Education” mural now complete outside Brock Commons South

With Brock Commons South now complete, the Symbols for Education mural is successfully reinstalled. This effort was led by Pam Troyer, Project Manager, and Victor Wong, Project Coordinator.

A new Utility Portal is coming your way! 

The new UBC Utility Portal will be launching in Summer 2025. This portal will improve utility customers’ ability to manage their utility accounts and let them receive invoices online and go paperless!

Facilities Update – March 4, 2025

Adopting a new Facilities service delivery model | Let’s grow kindness as a team | Road closures: UBC Triathlon March 8 | NJSS: February 25 | Thermal projects updates | Thermal units current operating status | Make a team and bake a pie | Help with the Point-in-Time Homeless Count | Staying safe at work: Staying sharp as we spring forward during Daylight Savings | Emergency preparedness: How much water should I have for an emergency?

Adopting a new Facilities service delivery model

Starting April 1, Facilities will be transitioning to a more streamlined and sustainable service model, and the 15-hour non-billable labour limit for customer-funded services will be discontinued.