Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Conor Hourigan promoted to Subhead Millwright in Building Operations

    Conor’s expertise in troubleshooting and maintaining various mechanical equipment throughout campus has enabled him to excel in the Millwright team. He has also provided strong leadership and support as the temporary fill-in subhead and head role.

    Read more: Conor Hourigan promoted to Subhead Millwright in Building Operations
  • New Biomass Boiler going through commissioning at the BRDF 

    The new UBC biomass boiler is going through its commissioning tests at the Bioenergy Research Demonstration Facility (BRDF). As the new boiler’s combustion is fine-tuned, you may notice some grey smoke, accompanied by a campfire scent, from the BRDF on occasion. 

    Read more: New Biomass Boiler going through commissioning at the BRDF 
  • Steve Carey promoted to Facilities Manager in Customer Services and Informatics

    Steve Carey brings to the Facilities Manager team experience in the aviation industry, as well as strong customer services experience from 14 years of creating good working relationships with UBC clients and staff. 

    Read more: Steve Carey promoted to Facilities Manager in Customer Services and Informatics