Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Polina Sefin joins as Service Centre Coordinator within Customer Services & Informatics
Polina Sefin joins as Service Centre Coordinator within Customer Services & Informatics
Polina’s robust customer service skills and experience working in complex organizations in the public sector, make her a great addition to help the team deal with inquiries and supply chain-related issues.
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Read more: Inside the new UBC Arts Student Centre
Inside the new UBC Arts Student Centre
In November 2021, UBC Arts Student Centre officially opened its doors. The three-storey, cylindrical building located on East Mall and Walter Gage Road will be a common meeting ground for Arts students to interact across disciplines, with spaces to relax…
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Read more: Heat recovery chiller and coils successfully commissioned
Heat recovery chiller and coils successfully commissioned
The new heat recovery chiller in Chemistry D Block would be capable of providing its forecasted 5000GJ in annual thermal energy savings, saving the university almost $50,000 per year. Chemistry E Block is on track for their predicted energy savings…