Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Polina Sefin joins as Service Centre Coordinator within Customer Services & Informatics

    Polina’s robust customer service skills and experience working in complex organizations in the public sector, make her a great addition to help the team deal with inquiries and supply chain-related issues. 

    Read more: Polina Sefin joins as Service Centre Coordinator within Customer Services & Informatics
  • Inside the new UBC Arts Student Centre

    In November 2021, UBC Arts Student Centre officially opened its doors. The three-storey, cylindrical building located on East Mall and Walter Gage Road will be a common meeting ground for Arts students to interact across disciplines, with spaces to relax…

    Read more: Inside the new UBC Arts Student Centre
  • Heat recovery chiller and coils successfully commissioned

    The new heat recovery chiller in Chemistry D Block would be capable of providing its forecasted 5000GJ in annual thermal energy savings, saving the university almost $50,000 per year. Chemistry E Block is on track for their predicted energy savings…

    Read more: Heat recovery chiller and coils successfully commissioned