Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Undergraduate Life Sciences Teaching Labs Renewal Project wins VRCA’s Gold Awards of Excellence

    After a two-year hiatus due to COVID-19 restrictions, the Vancouver Regional Construction Association (VRCA) recognized the finest in BC’s construction industry at its 32nd annual Awards of Excellence gala. UBC’s Undergraduate Life Science Teaching Labs Renewal—Biological Sciences Building project was…

    Read more: Undergraduate Life Sciences Teaching Labs Renewal Project wins VRCA’s Gold Awards of Excellence
  • Synchronizing our clocks at UBC

    As part of UBC’s asset renewal initiative for buildings and equipment on campus, a project has been identified to progressively upgrade all of UBC’s synchronized clock technology in order to improve service reliability for campus users, while reducing long-term maintenance…

    Read more: Synchronizing our clocks at UBC
  • James Woo promoted to Project Manager in Infrastructure Development

    Since joining Project Services in March 2020, James has continually built his expertise on UBC’s high standards and technical guidelines while building trusting relationships with UBC clients and stakeholders.

    Read more: James Woo promoted to Project Manager in Infrastructure Development