Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Facilities teams maintaining an ideal exam experience for UBC students

    Last semester, the Custodial Services team and Municipal Services’ Streets & Operations Support (SOS) team within Facilities once again demonstrated excellent teamwork and dedication in setting up the Osborne Gym (OSBO) and Student Recreation Centre (SRC) for exam season.

    Read more: Facilities teams maintaining an ideal exam experience for UBC students
  • Clayton Mullen joins Energy & Water Services as Senior Manager of Thermal Utilities

    As Senior Manager of Thermal Utilities, Clayton will bring thermal utility managerial and operational experience. He will be leading the Thermal Utilities team to improve practices and processes.

    Read more: Clayton Mullen joins Energy & Water Services as Senior Manager of Thermal Utilities
  • University Boulevard closure extended to May 15

    The closure of the University Boulevard (UBlvd) bus loop has been extended from May 1, 2022, to May 15, 2022 (exact date to be determined). The bus loop is closed due to three projects under construction simultaneously — School of…

    Read more: University Boulevard closure extended to May 15