Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Potential project delays dues to staffing shortage

    Our Facilities teams, consultants, and contractors are experiencing labour shortages, and doing the best we can to maintain service and ensure all our projects and construction sites continue to be monitored. Some of our projects, however, may be impacted and face…

    Read more: Potential project delays dues to staffing shortage
  • A year in review: A look at Custodial Services

    Since the onset of the COVID-19 pandemic, Custodial Services has been playing an important role in keeping spaces in the UBC Vancouver campus clean and safe. As we start the new year, we’d like to share an overview and some…

    Read more: A year in review: A look at Custodial Services
  • Parm Ubhi joins Building Operations as Sub Head Operating Engineer 3rd Class Dayshift

    Parm started his career at UBC in Building Operations in 2016, and joined Energy & Water Services to expand his experience and work towards his 3rd Class Power Engineering certification. While he was working on his 3rd Class, he also…

    Read more: Parm Ubhi joins Building Operations as Sub Head Operating Engineer 3rd Class Dayshift